Final Survey (EN) | PARENT Project

Final Survey

Dear PARENT project participant,

We are very happy that you have participated in our project and hope that you found the project experience worthwhile and interesting.

To finalise the pilot and to provide us with means to analyse our outcomes, we ask you to complete this survey on your experience with the project. It is vital to our research purposes that you complete this survey and it is the last thing we ask from you, so please take the time to fill this out.

We will use the results to analyse and assess our project and formulate policy recommendations, as well as recommendations on how to design pilots better, in order to have higher impact when engaging people to act and reduce energy consumption (and enable sustainable lifestyles).

The questionnaire will be used for the PARENT project research and policy advice purposes only. The data will be kept secure and confidential and will not be used by third parties or for any sort of commercial activity.

The questionnaire consists of 4 sections and should take around 20-35 minutes to complete. We advise you to complete the survey on a computer or a tablet for maximum screen size. If necessary, you can save and return to the survey at a later instance. In this case, please scroll the bottom of the page and press 'save and continue later'.

Thank you very much!
Identification
Please enter your PARENT identification code. This is the code that we gave your SMAPPEE (big white sticker on the box) consisting of four digits and one letter (e.g. 1234A). It is also the name of your 'location' in the Smappee interface. Don’t hesitate to get in touch if you no longer know your code (brussels@parent-project.eu; amsterdam@parent-project.eu; bergen@parent-project.eu).
Smappee Code*
1. General impressions of the PARENT project overall

1a) Please rate the importance of each PARENT measure in adopting a sustainable lifestyle.*

How important/useful did you find each of these actions in encouraging you to reduce your electricity use or to make more sustainable choices in general?

5= high positive impact, 4= some positive impact, 3= neutral impact, 2= negative impact, 1= I don’t know or I did not use (not applicable)

	5 High positive impact	4 Some positive impact	3 Neutral impact	2 Negative impact	1 Not applicable
Information session (first meeting)
Workshop 1 Available measures for sustainable lifestyle + role of technology
Workshop 2 Homegrade small interventions for improving household energy efficiency
Involvement of the municipality in the project
Newsletters
Smappee monitor and application
PARENT online platform 1: comparison graphs and smileys by clusters
PARENT online platform 2: challenges for sustainability
The Di.o smart plug that came with the monitor
Wattmeter
Direct communication in person/via email or phone with project team
Prizes/rewards as incentives to act

1b) Please tell us what measure/event/initiative in the project you liked most or found most informative or useful.*
1c) What other measures did you think were missing that you would have liked to see?*
1d) Do you feel like you learned something during this project or your awareness of energy and other environmental/sustainability related issues increased?*
We value frank responses!
- Yes, a whole lot
- Yes, somewhat
- Maybe a little
- No, not at all

1e) How satisfied were you with the communication throughout the project?*

Please rate your satisfaction with the project communication.

5= very satisfied, 4= somewhat satisfied, 3= neutral, 2= somewhat dissatisfied, 1= very dissatisfied

	5 Very satisfied	4 Somewhat satisfied	3 Neutral	2 Somewhat dissatisfied	1 Very dissatisfied
Overall communication by project organisers
Information provided at the start of the project on what the project offered and was expected from you as a participant
Information provided on data protection and privacy
Technical support by the project team (excluding Smappee helpdesk)
Responsiveness of the project team to your questions/feedback/concerns (personal correspondence)

2. Smappee monitor and application - use and satisfaction

2a) How satisfied were you with the Smappee energy monitor and application?*

Please rate your satisfaction with the Smappee energy monitor and application.

5= very satisfied, 4= somewhat satisfied, 3= neutral, 2= dissatisfied, 1= I did not install and/or use the Smappee (not applicable)

	5 Very satisfied	4 Somewhat satisfied	3 Neutral	2 Dissatisfied	1 Not applicable
General satisfaction of Smappee
Installation process and support
Graphs on overall energy consumption
Consumption information on household appliances
The DiO smart plug that came with the monitor

2b) How often did you look at your Smappee application on your phone or computer on average?*
- Every day
- Several times per week
- Once a week
- Once a month
- Less than once a month
- Never
2c) Did your interest in the Smappee energy monitor and application change over time?*
- Yes, I was active in the beginning, but then started checking it less often
- Yes, I was hesitant in the beginning but then I started using it more
- No, my use was relatively constant over time
2d) What did you like most about the Smappee energy monitor and application?*
2e) What did you like least about the Smappee energy monitor and application? What could be improved in a future version?*
2f) Was the energy monitor a barrier or a disincentive to participate actively? If so, why?*
2g) Do you have any other feedback regarding the energy monitor and application?
3. PARENT platform - use and satisfaction

3a) How satisfied were you with the PARENT online platform?*

Please rate your satisfaction with the PARENT online platform (www.platform.parent-project.eu).

5= very satisfied, 4= somewhat satisfied, 3= neutral, 2= somewhat dissatisfied, 1= very dissatisfied 0= I did not install and/or use the online platform (not applicable)

	5 Very satisfied	4 Somewhat satisfied	3 Neutral	2 Dissatisfied	1 Not applicable
General satisfaction of online platform
Ease of use and clarity of information displayed
Comparison graphs with other participants
Smileys
Challenges and leader board

3b) How often did you look at the online platform on your phone or computer on average?*
- Every day
- Several times per week
- Once a week
- Once a month
- Less than once a month
- Never
3c) Did your interest in the online platform change over time?*
- Yes, I was active in the beginning, but then started checking it less often
- Yes, I was hesitant in the beginning but then I started using it more
- No, my use of the online platform was relatively constant over time
3d) What did you like most about the online platform?*
3e) What did you like least about the online platform? What could be improved in a future version?*
3f) Do you have any other feedback regarding the online platform?
4. Your changes made during the project
Energy actions
During the project, did you implement any changes in your household and in your behaviour to reduce your energy consumption?

4a) Did you make concrete changes to your home?*

	Yes, I made a change	No, I did not make a change	No, I had already optimised prior to the project
Insulation
Energy efficient electronic appliances
Energy efficient bulbs
Solar panels
Switch to greener energy provider
Other (please specify below)

Please specify other concrete changes.

4b) Did you make behavioural changes to your lifestyle?*

	Yes, I made a change	No, I did not make a change	No, I had already optimised prior to the project
Turning off lights
Turning off standby electronics and other devices
Energy efficient cooking
Energy efficient heating/cooling
Less use of hot water
Eco programmes on my dishwasher/washing machine/clothes dryer
Other (please specify below)

Please specify other behavioural changes.
4c) During the project, did you notice a reduction in energy consumption in your home?
Note: if you installed the energy monitor, you can check whether your energy consumption reduced by comparing graphs of two similar months at the beginning and the end of the project in the Smappee app or on the online platform.
- Yes, I saw my energy consumption reduce on the Smappee app or online platform
- Yes, thinking about the actions I took, I have a strong feeling that I reduced my energy consumption
- I am not sure, but I think I reduced my energy consumption
- My energy consumption remained the same
- My energy consumption went up
- I don’t know
If you have solar panels
Please only complete 4d and 4e if you have solar panels.

Note for solar users: an increase in self-sufficiency means you used less power from the electrical grid; a decrease in self-sufficiency means you used more power from the electrical grid; an increase in self-consumption means you used more power from your solar panels; a decrease in self-consumption means you used less power from your solar panels (you can see your figures on the PARENT online platform).
4d) Were there any changes in your level of self-sufficiency?
- Yes, it increased
- Yes, it decreased
- No, it did not change
- I don’t know
4e) Were there any changes in your level of self-consumption?
- Yes, it increased
- Yes, it decreased
- No, it did not change
- I don’t know
Other sustainable changes

4f) During the project, did you implement any changes other environmentally-conscious changes?*

	Yes, I made a change	No, I did not make a change	No, I had already optimised prior to the project
Eating more local/organic/vegetarian/non-processed food
Growing my own food
Travelling more by foot/bike/public transport
Using less packaging
Making purchases more consciously (buying less, more sustainable, second hand)
Repairing broken things, upcycling items, donating items to others
Using less water
Sorting and recycling more
Wasting less
Using fewer toxic products
Other (please specify below)

Please specify other changes.
4g) Please tell us a bit more about your actions.
Participation in other activities
4h) During the project, did you become engaged in any other new local initiative?*
(such as meetings, workshops, signing petitions for improvement locally, political activities, neighbourhood events, shared gardens, etc.)
- Yes, I became involved in several initiatives
- Yes, I joined one new initiative
- No, I am already involved in as many as I can currently handle
- No, I was not interested in any new initiative
4i) If yes, please share with us the initiatives you have joined or started.
Hurray! You reached the end of the survey. Please be sure to press 'submit'. Thank you very much.

Save and Continue Later

Final Survey

Identification

1. General impressions of the PARENT project overall

2. Smappee monitor and application - use and satisfaction

3. PARENT platform - use and satisfaction

4. Your changes made during the project

Energy actions

If you have solar panels

Other sustainable changes

Participation in other activities